Writing
Everything I have written, newest first. If you are not sure where to start, Start here points you at the right part of it depending on where you are.
- Growing engineers
Feedback without evidence is just doubt
I told someone their approach worried me. I had not done the work to say why. The concern may well have been right, and that turned out not to matter at all.
- Growing engineers
Leading people you used to sit beside
They went quiet, and I read it as the relationship cooling. It was the org chart arriving. I was the last person on that team to notice my job had changed.
- Growing engineers
Trust was not the hard part of delegating
I handed over a monthly report to someone I trusted completely, and it still nearly went out wrong. The task went across. Everything I knew about it stayed with me.
- Growing engineers
What a one-on-one is actually for
The most useful thing anyone ever told me came in a meeting I had designed to prevent it. What changed afterwards was not the agenda. It was who owns it.
- Growing engineers
The promotion is a career change, and nobody tells you
You spent years getting good at one job, and on Monday you started a different one. Nobody announces the change. It took one of my reports to tell me.
- Digital transformation
The Future-Ready Business: Emerging Technologies and Your Path Forward
The technologies will be superseded; the frameworks will not. How to evaluate emerging technology without chasing it, and what to do on Monday.
- Digital transformation
Scaling Digital Operations: From Hundreds to Millions
What breaks between hundreds of users and millions, why it is rarely the code, and the mindset shift needed to build for users you have not met yet.
- Digital transformation
Measuring What Matters: KPIs for Digital Success
Uptime percentages and vanity metrics hide more than they show. A tiered KPI framework for telling whether a transformation is actually working.
- Digital transformation
Integration and Data Flow: Making Systems Talk to Each Other
Automation without integration is just faster chaos. Why disconnected systems tax every part of a business, and what to ask before you connect them.
- Digital transformation
The Human Side: Leading Teams Through Digital Change
Technology changes fast and people change slowly. The five fears behind resistance, and why the loudest objection is rarely the real one.